|
|
|
|
|
|
|
|
|
|
|
 |
A ten (10) minute grace period is granted
for all pick-ups
(tours and hourly reservations excluded). |
|
At PDX: a 1 hour (60 minutes) grace period
is allowed after all domestic PDX flights, and 1 hour 30 minutes for
international. My Chauffeur monitors the status of all commercial
flights. |
|
Waiting time is charged at the
rate of $1.00 per minute for the town car sedan, the hourly rate for all other
vehicles, once the grace period has
elapsed.
|
top
|
|
|
|
top
|
|
|
|
Yes, but there is a 20% U.S. holiday surcharge, based on the
fare, stop and any waiting time will be charged to all trips on the following
holidays:
New Years Day --
Memorial Day & Weekend-- July 4th -- Labor Day &
Weekend -- Thanksgiving Day & Weekend -- Christmas Day
top
|
|
|
|
We accept Amex, Diners Club, Discover, Visa and MasterCard. If you prefer to pay
with cash or check, we request your credit card information to secure the reservation.
top
|
|
|
|
Yes, we offer corporate or personal billable accounts if the company or person
does at least $600 or more in business per year and uses our services on a
recurring basis. For additional
information, please call us at 1-877-MYCHAUF (692-4283) or from Portland
at 503-969-4370, or go to
Credit Card Accounts.
top
|
|
|
|
Yes we do! We offer discount as
well as executive PDX service. Please visit our airport services
website at
http://www.PortlandAirporter.com.
top
|
|
|
|
top
|
|
|
|
Yes, but they need to be always in a carrier.
Please be aware though, for 'accidents' by your pet in the vehicle, clean
up charges may apply; see
Terms & Conditions
under CLEANING AND REPAIRS.
top
|
|
|
|
For insurance purposes, we are not able to offer company owned child
seats. However, the passenger is welcome to bring their own and properly
secure it in the towncars. If we are doing the return pick-up for
the passenger, we offer storage of the child seat in our warehouse at no
extra charge.
top
|
|
|
|
Yes, please see
Limousine Service & Rates
top
|
|
|
|
Yes, we have 2, 3, 8 and 14 passenger limousines or party buses. Please call
1-877-MYCHAUF (1-877-692-4283) or 503-969-4370 for rates and availability.
top
|
|
|
|
Yes, we offer 8 and 14/15 passenger limos/buses, and 22-passenger combination limousine coaches
or 29-54 passenger charter buses (tours only). We can accommodate up to around
50
persons. Call 1-877-MYCHAUF or 503-969-4370 for a rate quote and
availability.
top
|
|
|
|
top
|
|
|
|
We offer point to point transportation in the Greater Portland/Vancouver
metro area. In
addition, we travel to Salem, Albany, Corvallis, Eugene, Central Oregon,
Seattle and all other Pacific Northwest locations. Please call 503-969-4370 for a rate
quote.
We offer tour transportation from the Greater Portland/Vancouver
metro area. In addition, we travel to Salem, areas in-between, and the Columbia
River Gorge. Please call 1-877-692-4283 or 503-969-4370 for cost and
information about pick-ups from other areas.
top
|
|
|
|
Our service is available 7-days per week, 365 days per year.
Our office hours are Monday - Friday from 7am-8pm, and Saturday from
8am-6pm. A reservation agent is available during office hours.
top
|
|
|
|
The normal driving hours for our shifts are from 4 a.m.-12 midnight. For
an early morning pick-up request occurring between 3:00 a.m. and 3:59 a.m.
in the Portland/Vancouver Metro. area, there is an additional $10.00
charge. For late night reservations occurring between 12:01 a.m. and 2:59
a.m. there is an additional $15.00 charge. For non-local pick-up or
drop-off service , a customized rate applies, please inquire.
top
|
|
|
|
Do you offer credit card accounts?
Yes.
Credit Card Accounts save you time each time you arrange transportation,
adds convenience and limits the exchange of sensitive information. We offer
Corporate and
Personal Credit Card Accounts. For additional
information, please call us at 1-877-MYCHAUF (692-4283) or local at
503-969-4370. See also, above, billable accounts.
top
|
|
|
|
Why do you have a pick-up
location charges?
If your
pickup/drop-off location is outside of DT Portland or PDX, we usually must
initiate this charge. Even though your pick-up
location may be closer to your destination, because of the extra
expenses for our Company associated with the travel time to the pick-up location, we
may need to institute this charge. But
because you do not have a significant amount of time traveling to your
tour destination, you can usually choose a shorter length tour, which
usually completely or mostly
negates this extra charge. Our purpose for this charge is mostly to
cover direct out-of-pocket expenses to our company.
top
|
| |
|
How do I ask other questions?
top
|
