CANCELLATION POLICY - LIMOUSINE SERVICE

1.     CANCELLATION/CHANGE AGREEMENT: A $50.00 -$200.00 deposit is required. My Chauffeur reserves the right to cancel any tour at any time (full refund applies).   My Chauffeur reserves the right to change any reservation schedule and to substitute or cancel stops or other features on any reservation without notice with no refund.   For a customer cancellation, you must obtain a cancellation confirmation in writing from the company staff.  Cancellations without a written confirmation will not be accepted. 

If the agreed service is cancelled by the customer, the company WILL IMPOSE the applicable cancellation charges as follows: {see REFUNDS below}

  1. All reservations can be cancelled by customer within 24 hours of confirmation with ‘no penalty’.  $10 minimum cancellation fee applies.

  2. If customer cancellation occurs after 24 hours of confirmation and up to 2 hours prior to ‘reservation’; 100% of the applicable deposit WILL be charged to your reservation agreement.  In case of cancellation, the non-refundable deposit may be used toward a credit for any future service for up to 1 year.

  3. If customer cancellation occurs less than 2 hours prior to the ‘reservation’, 50% of the SUB NET TOTAL WILL be charged to your reservation agreement.  In case of cancellation, the non-refundable deposit may be used toward a credit for any future service for up to 1 year. Any cancellation of the said reservation must be confirmed in writing and received by My Chauffeur no later than the time line described above. Total # of people changes may require a re-confirmation of your reservation date. 

2.  REFUNDS: My Chauffeur has a NO REFUND policy.   In the event of a cancellation after the ‘no penalty’ phase (see option A) and within the cancellation agreements (stated), all deposits will be forfeited and My Chauffeur HAS THE OPTION TO IMPOSE the cancellation policy as outlined. No refunds will be given.  In case of cancellation, the non-refundable deposit may be used toward a credit for any future service for up to 1 year.