Prom Cancellation Agreement

1.     CANCELLATION AGREEMENT: Up to 50% of total charge deposit is required at confirmation. My Chauffeur reserves the right to cancel any reservation (with full refund).   My Chauffeur reserves the right to change any reservation schedule and price and to substitute or cancel stops or other features on any reservation without notice with no refund.   For a customer cancellation, you must obtain a cancellation verification number from the company staff.  Cancellations without a verification number will not be accepted.  If the agreed service is cancelled by the customer, the company HAS THE OPTION TO IMPOSE the applicable cancellation charges as follows: {see REFUNDS below}

• All reservations may be cancelled by customer within 24 hours of confirmation with ‘no penalty’. 

• If customer cancellation occurs less than 28 days prior to ‘reservation’, up to the 50% of total charge applicable deposit may be charged to your reservation agreement.  {see REFUNDS below}

• If customer cancellation occurs less than 2 hours prior to ‘reservation’, up to 100% of the NET TOTAL may be charged to your reservation agreement.

Any cancellation of the said reservation must be confirmed in writing and received by My Chauffeur no later than the time line described above; or the customer’s credit card may be charged. Total # of people changes may require a re-confirmation of your reservation date. 

2.    REFUNDS: In the event of a cancellation after the ‘no penalty’ phase and within the cancellation period (stated above), up to 100% of deposits may be forfeited. If we are able to re-book your cancelled reservation date and vehicle with a different party, we will refund in part or in full your deposit.  Minimum cancellation fee after the ‘no penalty’ period is $50.00.  Full or partial refunds during the "‘2 hours prior to charter’ cancellation period" may apply at Company's discretion.  The final decision in this matter though, rests solely with My Chauffeur.